Got Questions?

FAQs

WHAT ARE YOUR PAYMENT TERMS?

Reset & Re-focus 14 Sessions over 3 months:
Payment in full £2500 or £850 prior to first session and 2 instalments of £841.50 for each subsequent month by bank transfer or card. There is an additional 2% handling fee to pay in instalments.

After the initial coaching programme, clients can move on to a monthly retainer that doesn't incur additional fees. 

Frankly Coaching Ltd reserves the right to amend pricing without prior notice. Active clients will be informed should new pricing affect their investment. If you have been quoted by email, that investment will be upheld.

Where does coaching take place?

All Coaching currently takes place over Zoom video calls.

WHY CAN'T I BOOK PER SESSION?

Coaching is a process therefore a time commitment is required to see results.

From time to time, I may offer a shorter programme but this will only be available to my email community.


can i cancel a coaching session?

Once you are a signed client, you will have access to my calendar and will be able to book your sessions at your convenience. Should you need to reschedule or cancel, you will be able to do this easily by using the links in your session confirmation emails.

is coaching going to work?

The best way to know if coaching will work for you is to book a free 30 minute discovery call with me here. Once we've spoken and I understand your goals, we can then decide the best course of action for your needs. 

how does coaching work?

We get to know each other in the first session where you can tell me all about your goals and challenges. I will be able to see where there are immediate opportunities to give you some clarity and we work from there.

You will then come to each session with your own goal for the session and we will work through it.

At the end of each session, you will move forward towards your goals. through the actions you take.

the reset treatment - covid info

1. If you are feeling unwell or have a temperature you must not enter the building or leave immediately on reporting the symptoms.
2. On arrival you should text/ring your therapist to be let into the centre and should plan to arrive right on time. You are not to wait inside the reception area, as seating will not be allowed.
3. You need to wear a mask inside the centre and if you wish to dispose of a mask or gloves you should do so inside the therapy room.
4. You should remain 2 metres from any staff or other clients that may be in the centre at the same time, apart from your therapist.
5. Once inside the centre, you must wash your hands with soap and water.

Safety Information provided by Light Centre Marylebone.